FAQ & Site Info

We're extremely sorry your order didn't arrive in perfect condition, we definitely want to make that right for you. Items that are received damaged in transit or have a manufacturer's defect and are reported within fifteen (15) days of receipt (delivery date) are eligible for exchange. Please email us at [email protected] with the subject line Damaged Product to begin the process. In your email, please include: -Your Transaction ID# (Found in your confirmation email) -The name and/or email the order was placed under -The item(s) #'s that are damaged -A photo of the damaged item. In some cases, we will require the damaged merchandise be returned, in other cases, the photo in your request will suffice. We stand behind our products. Items can be returned if damaged for exchange or refund within 15 days. We are not responsible for any purchase after this 15-day period.

Shipping is FREE to all addresses other than APO/PO boxes in the lower 48 United States. All our stock ships from our US-based warehouses/distributors. Shipped via USPS or UPS (depending on location and package weight) Unless stated otherwise, all orders will ship within 24 - 48 hours of your payment being processed.

Feedback is greatly appreciated! We love to hear from our Customers and encourage you to leave feedback an receive 10% off your next purchase from us!

Most orders ship within 2-5 business days. Please note that shipping time is not factored into processing your order and will take a few more days based on the shipping option you choose. You will receive an email when your order has shipped with your tracking information. If you ordered custom items, your order may take 1-2 business days longer to finish production.

We are unfortunately unable to process orders via email or phone at this time. All orders must be placed through our website. However, you are more than welcome to contact us with any questions regarding placing an order.

Absolutely not! We value your privacy and will never sell, barter or trade your information with third parties.

We know security is important to you and we want you to know it's just as important to us! Our shopping cart is run through PayPal meaning your personal and financial information is protected through industry-leading encryption and fraud protection tools.

Yes, we do! We ship worldwide and welcome customers from any country. Please note that delivery time varies greatly by country and can take anywhere from 7 days to 6 weeks. Shipping Fees do apply for purchases shipping outside of the United States.